Most personal injury claims in Ireland don’t start in court. They start with an application to the Injuries Resolution Board, and they run against a two-year deadline that many people find out about too late.

This guide explains how the process works from start to finish: the time limits, how the Board assesses a claim, how compensation is valued, what happens if an assessment is rejected, and the things that can weaken a claim along the way. It’s written for anyone who has been injured, and for anyone on the other side of a claim. For a shorter overview, see Making a personal injury claim: what to expect.

Time limits

The deadlines: two years, and one month

You generally have two years to bring a personal injury claim. The clock runs from the date of the injury or your date of knowledge, whichever is later. Date of knowledge matters where an injury isn’t obvious at first: time starts when you knew, or could reasonably have known, that you were injured and who was responsible.

There are two main exceptions:

Applying to the Injuries Resolution Board pauses the clock. Under section 50 of the Personal Injuries Assessment Board Act 2003, the time from your application until six months after the Board issues an authorisation doesn’t count towards the two years.

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The one-month letter of claim

There’s also a much shorter deadline that many people miss. Under section 8 of the Civil Liability and Courts Act 2004, you should send a letter of claim to the person you hold responsible, setting out the nature of the wrong. Since January 2019, that letter is due within one month of the injury.

A late letter won’t end a claim on its own, but a court can take the delay into account later.

The process

Step one is the Injuries Resolution Board, not court

Most personal injury claims, including road traffic, workplace and public liability claims, must go to the Injuries Resolution Board before any court case can start. The Board was known as PIAB until December 2023. Claims involving medical negligence are the main exception and go straight to court.

How it works:

01
Apply

You send the claim form, a medical report from your treating doctor, and the fee: €45 online or €90 on paper.

02
The other side is notified

The person or business you’re claiming against (usually through their insurer) has 90 days to say whether they consent. Saying nothing counts as consent to assessment.

03
Mediation, if both sides agree

It’s free, mostly by phone, and usually finishes in about three months. An agreement becomes binding after a 10-day cooling-off period.

04
Assessment

If there’s consent, the Board must assess the claim within nine months, with up to six more months in exceptional cases. Assessors apply the Personal Injuries Guidelines.

05
Accept or reject

You have 28 days to accept the assessment, and the other side has 21 days. If both accept, it becomes an order to pay.

06
Authorisation

If the other side doesn’t consent, or either side rejects the assessment, the Board issues an authorisation. That’s your permission to issue court proceedings.

Roughly half of assessments are now accepted by both sides: 47% in 2025, down from 50% in 2024. Respondents consented to the process in 69% of cases. The Board paid out €213 million in 2025, with an average award of €20,559 (Law Society Gazette; Irish Times).

Valuing a claim

How compensation is valued

An award has two parts:

The Personal Injuries Guidelines replaced the old Book of Quantum in April 2021. They set brackets for each type of injury, from minor sprains up to the most catastrophic injuries, which top out at €550,000. The Board and the courts must have regard to them. Since they came in, the median award for general damages has fallen by about 29% compared with 2020.

The Guidelines are under review, but the 2021 figures still apply. In early 2025, the Judicial Council proposed an overall increase of 16.7% to reflect inflation. Those revised Guidelines were never put to the Oireachtas, so they haven’t taken effect. In January 2026, the Government published the General Scheme of the Judicial Council (Amendment) Bill 2026, which would change how the Guidelines are reviewed and move the review cycle from three years to five. Watch this space: if new Guidelines are adopted, award levels will change.

If the assessment is rejected

Going to court

Once you have an authorisation, proceedings can be issued in court. Which court depends on the value of the claim:

CourtPersonal injury claims up to
District Court€15,000
Circuit Court€60,000
High CourtNo upper limit

The Civil Reform Bill 2025 proposes raising these limits, but it hasn’t been enacted. Court claims also take longer than the Board: typically 12 to 18 months in the Circuit Court and more than two years in the High Court (Kennedys).

Rejecting an assessment carries a real costs risk.

Under section 51A of the 2003 Act, if you reject an assessment the other side accepted and the court then awards you less, you won’t get your legal costs from them, and the court can order you to pay all or part of theirs. The Court of Appeal has said a claimant may be unwise to reject an assessment that properly follows the Guidelines (Wolfe v PIAB, 2023).

So check any assessment against the Guidelines and your actual losses before you decide, and do it within the 28 days.

Pitfalls

What can weaken a claim

Most claims are honest. Even so, a few things regularly reduce awards or end claims altogether.

Worth unlearning

Common myths

“A claim means going to court.” Most start with the Injuries Resolution Board, and about half of assessments are accepted by both sides.

“I have years to decide.” The limit is generally two years, and the letter of claim is due within one month.

“Awards keep going up.” The median award for general damages is about 29% lower than in 2020, and the 2021 Guidelines still apply.

“Rejecting an assessment costs nothing.” If you get less in court, you can lose your costs and be ordered to pay the other side’s.

“Every injury claim goes through the Board.” Medical negligence claims don’t.

A short checklist after an injury
—See a doctor promptly, and keep attending as advised
—Write down what happened, take photos, and note any witnesses
—Report it: to your employer, the business, or the Gardaí, as fits
—Keep every receipt and record of lost earnings
—Diary the dates: one month for the letter of claim, two years for the claim
—Be careful about what you post online
—Get advice before you accept or reject an assessment

Every claim turns on its own facts, so get advice on your situation.

Sources
  1. Courts Service: Understanding personal injuries
  2. Law Society: Notice on time limits (section 50, PIAB Act 2003)
  3. Holmes Law: Letter of claim reduced to one month
  4. Personal Injuries Assessment Board Act 2003, section 30 and section 51A
  5. Civil Liability and Courts Act 2004, section 26
  6. Kennedys: Injuries Resolution Board mediation
  7. Law Society Gazette: Personal injuries stable in 2025, says IRB (8 July 2026)
  8. Irish Times: €213m paid out in compensation last year (8 July 2026)
  9. Carson McDowell: The Personal Injuries Guidelines since 2021 (March 2026)
  10. gov.ie: General Scheme of the Judicial Council (Amendment) Bill 2026
  11. Irish Legal News: Wolfe v PIAB, Court of Appeal